Esendex website unavailable
Feb 16, 08:16 UTCResolved - We are pleased to confirm that the issues which affected the website are now resolved.Feb 15, 14:16 UTCIdentified - We are experiencing intermittent outages on the brochure...
View ArticleEsendex Website Intermittent issues
Feb 20, 08:35 UTCResolved - This incident has been resolved and will be under close monitoring.Feb 17, 08:23 UTCIdentified - We are currently investigating this issue. Echo and Support sites are still...
View ArticleScheduled Maintenance
May 14, 00:01 UTCCompleted - The scheduled maintenance has been completed.May 13, 23:57 UTCVerifying - Verification is currently underway for the maintenance items.May 13, 20:09 UTCIn progress -...
View ArticleScheduled Maintenance - Saturday 24th June
Jun 23, 14:12 UTCCompleted - We would like to advise that the planned maintenance window due to take place on Saturday 24th June has been postponed to a future date, so services are now planned to run...
View ArticleEsendex SMS send delays
Jun 27, 14:58 UTCResolved - This incident has been resolved.Jun 27, 14:35 UTCIdentified - We are currently seeing delays in SMS sends.The team are working hard to resolve the issue
View ArticleNotification - Esendex Service Degradation
Jul 12, 07:38 UTCResolved - This incident has been resolved.Jul 11, 19:25 UTCUpdate - We are continuing to monitor for any further issues.Jul 11, 19:22 UTCMonitoring - A fix has been implemented and we...
View ArticleEsendex Voice
Jul 19, 16:07 UTCResolved - This incident has been resolved.Jul 19, 13:23 UTCIdentified - We are currently experiencing some temporary technical issues which may be affecting some of our customers'...
View ArticlePlatform maintenance
Aug 5, 21:58 UTCCompleted - The scheduled maintenance has been completed.Aug 5, 21:55 UTCVerifying - Verification is currently underway for the maintenance items.Aug 5, 21:02 UTCIn progress - Scheduled...
View ArticleNotification - Esendex Service Degradation
Aug 10, 02:45 UTCResolved - We are pleased to confirm that the issues which affected some of our services are now resolved. We're sorry that this happened and a full root cause analysis will take...
View ArticleEssential Maintenance - Saturday 9th/16th/23rd September
THIS IS A SCHEDULED EVENT Sep 9, 20:00 UTC - Sep 10, 00:00 UTCAug 9, 16:16 UTCScheduled - We will be performing essential maintenance work to the Esendex platform on the following dates:9th/10th...
View ArticleEsendex Outage 13/09/2023
Sep 14, 09:53 UTCResolved - First alerted at 19:28 to a network related problem with one of our servers.Our team promptly addressed the issue, and regular services were restored by 20:37.During this...
View ArticleEssential Maintenance - Saturday 9th/16th/23rd September 20.00 - 24.00 GMT
Sep 17, 02:05 UTCCompleted - The scheduled maintenance has been completed.Sep 16, 19:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep 11,...
View ArticleScheduled Maintenance
Sep 17, 02:40 UTCCompleted - The scheduled maintenance has been completed.Sep 17, 02:12 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep 17,...
View ArticleEssential Maintenance - Saturday 9th/16th/23rd September 20.00 - 24.00 GMT
THIS IS A SCHEDULED EVENT Sep 23, 19:00 - 23:00 UTCSep 21, 10:27 UTCScheduled - Phases 1 and 2 of scheduled maintenance work to the Esendex platform was completed on 9th and 16th September - Phase 3 of...
View ArticleSMPP API Outage
Oct 6, 19:30 UTCResolved - Esendex is currently experiencing issues with the SMPP API service. Engineers are investigating.
View ArticleSMPP API outage
Oct 6, 22:09 UTCResolved - This incident has been resolved.Oct 6, 20:44 UTCInvestigating - We are currently investigating this issue.
View ArticleNotification - Esendex Service Degradation
Oct 30, 21:57 UTCResolved - We are pleased to confirm that the issues which affected some of our services are now resolved. We're sorry that this happened and a full root cause analysis will take...
View ArticleScheduled Maintenance - Tuesday 31st October
Oct 31, 22:48 UTCCompleted - The scheduled maintenance has been completed.Oct 31, 20:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 31,...
View ArticleNotification - Esendex Service Degradation
Nov 27, 19:49 UTCResolved - We are pleased to confirm that the issues which affected some of our services are now resolved. We're sorry that this happened and a full root cause analysis will take...
View ArticleThree UK outage
Dec 2, 09:57 UTCResolved - This incident has been resolved.Dec 1, 16:47 UTCMonitoring - We are aware of the current Three UK outage and monitoring closely. You may experience issues sending to Three UK...
View ArticleVodafone Network Outage
Jan 10, 15:57 UTCResolved - This incident has been resolved.Jan 10, 12:54 UTCMonitoring - Service appears to be satisfactory after testing, we are continuing to monitor.Jan 10, 12:34 UTCInvestigating -...
View ArticleEmergency Maintenance 21st January
Jan 21, 11:00 UTCCompleted - The scheduled maintenance has been completed.Jan 21, 10:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 20,...
View ArticleIdentified - Esendex Service Degradation
Feb 22, 13:53 UTCResolved - This incident has been resolved.Feb 22, 13:32 UTCUpdate - We are continuing to monitor for any further issues.Feb 22, 13:31 UTCMonitoring - A fix has been implemented and we...
View ArticleIdentified - Collstream Service Degradation
Feb 27, 10:51 UTCResolved - This incident has been resolved.Feb 27, 04:23 UTCMonitoring - A fix has been implemented and we are monitoring the results.Feb 27, 02:25 UTCIdentified - The issue has been...
View ArticleBrochure Websites - Intermittent Service Degradation
Mar 12, 18:21 UTCResolved - This incident has been resolved.Mar 12, 15:04 UTCInvestigating - We are experiencing some issues with our brochure websites loading in some territories. We apologise for any...
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